Privacy Policy

Privacy Policy

Effective Date: 16/12/2024

PlanNgo ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS Multi-Business Service Booking Software (the "Service").

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, and business details provided during registration.
  • Payment information for subscription processing.

b. Usage Data:

  • Device information (IP address, browser type, operating system).
  • Log data (access dates, times, and activity within the Service).

c. Cookies and Tracking Technologies:

  • We use cookies to enhance your experience and track website usage. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Service.
  • Process payments and manage subscriptions.
  • Communicate with you regarding your account, updates, and promotions.
  • Ensure compliance with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors that assist with payment processing, analytics, or hosting.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute data security.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Opt out of receiving promotional communications.
  • Request data deletion, subject to legal and contractual obligations.

To exercise these rights, contact us at [Insert Email Address].

6. Retention of Data

We retain your personal information for as long as necessary to provide the Service and fulfill legal or contractual obligations.

7. Third-Party Links

The Service may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or within the Service.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@chaitanyaenterprise.in